Privacy Policy

About our Privacy Policy

This Privacy Policy explains how Slots Of Vegas, operating through slotsofvegas-uk.com, collects, uses, stores, shares and protects your personal information when you visit our website, create an account, play our games, make a payment, contact customer support, or otherwise interact with our services.

We are committed to handling personal data in a lawful, fair and transparent manner. We recognise the importance of privacy and data security, and we take our responsibilities under applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018, seriously. This policy is intended to help you understand what information we collect, why we collect it, how it is used, and the rights you have in relation to your personal data.

By using the Services, you acknowledge that your information will be handled in accordance with this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our website and services.

What Information We Collect

Slots Of Vegas collects different categories of information depending on how you use our services and the actions you take on your account. The information we collect may include the following:

• Registration data: information you provide when creating an account, such as your full name, date of birth, email address, residential address, telephone number, username and password.
• Account and profile data: details relating to your account settings, preferences, communication choices, gaming activity and responsible gambling settings.
• Transaction data: records of deposits, withdrawals, payment method details, bank or card-related information, billing information, bonus usage and account balances.
• KYC documents: documents and information required for identity verification, age checks, anti-money laundering checks and payment verification. This may include a passport, driving licence, national identity card, utility bill, bank statement or other supporting documentation.
• Technical data: device type, browser type, IP address, operating system, language settings, pages viewed, referring URLs, access times and session data.
• Usage data: information about your activity on the website, including log-in history, gameplay behaviour, promotional participation, bonus redemption, and support interactions.
• Cookie and tracking data: information collected through cookies and similar technologies to improve site functionality, remember preferences, analyse performance and support security controls.

In some circumstances, we may also collect information you voluntarily provide when you contact support, respond to surveys, participate in promotions, or submit a complaint. Where permitted by law, we may combine information collected from different sources to maintain accurate records and improve the quality of our services.

What We Don't Collect

Slots Of Vegas does not seek to collect special category personal data unless it is strictly necessary and lawfully permitted. In particular, we do not intentionally collect information relating to your:

• race or ethnic origin;
• religious or philosophical beliefs;
• political opinions;
• trade union membership;
• health status;
• sex life or sexual orientation;
• genetic data or biometric data, except where required for lawful verification purposes and with appropriate safeguards.

Please do not submit sensitive information unless specifically requested and necessary for compliance, verification, or legal obligations. If such information is inadvertently provided, we will handle it in accordance with applicable law and retain it only for as long as required.

How We Use Information

We use your personal data for a variety of business, legal and operational purposes. These uses include, but are not limited to, the following:

• creating and managing your account;
• verifying your identity, age and location;
• processing deposits, withdrawals and other payment-related transactions;
• operating the gaming services and delivering game functionality;
• administering bonuses, promotions, cashback offers and other rewards;
• monitoring for fraud, abuse, bonus misuse, collusion, money laundering and other prohibited activity;
• complying with legal and regulatory obligations, including record keeping and reporting requirements;
• providing customer support and responding to your enquiries;
• personalising your experience and improving website performance;
• sending service-related messages, such as account notifications, policy updates and verification requests;
• conducting analytics, testing and business reporting;
• protecting our rights, users and platform integrity.

Where we rely on legitimate interests, we balance those interests against your rights and freedoms. Where consent is required, we will request it in advance and give you clear information about how it can be withdrawn.

Marketing Communications

With your consent, where required, Slots Of Vegas may send you marketing communications about promotions, offers, bonuses, updates, events or other information that may be of interest to you. These communications may be sent by email or other electronic channels associated with your account.

You have the right to opt out of marketing communications at any time. If you no longer wish to receive promotional messages, you can use the unsubscribe link in the relevant communication or contact us directly at [email protected]. Please note that even if you opt out of marketing, we may still send you important service messages related to your account, such as verification requests, payment updates, policy notices or security alerts.

We may use your information to segment audiences and tailor promotional content, but we will do so in accordance with applicable law. We do not sell your personal data to third parties for their own independent marketing purposes.

How We Collect Info

We collect information directly from you and automatically through your use of the website. The main methods of collection include:

• information you provide when registering an account or completing forms;
• information submitted during KYC and payment verification;
• transactions made through the cashier or payment interfaces;
• your communications with customer support;
• your participation in games, bonuses and promotions;
• automated technical collection through cookies, server logs and analytics tools;
• information received from third parties such as payment processors, fraud prevention providers, identity verification services and legal/regulatory bodies where appropriate.

Where we receive information from third parties, we will treat it in line with applicable data protection requirements and use it only for lawful purposes.

How We Share Info

Slots Of Vegas only shares personal information where necessary and appropriate. We may share your data with the following categories of recipients:

• Service providers and partners: companies that assist with hosting, software, analytics, identity verification, customer support, compliance, fraud prevention and technical maintenance.
• Payment processors: entities that handle deposits, withdrawals, chargeback checks, refund processing and payment-related compliance.
• Regulatory, legal and law enforcement bodies: where required to comply with applicable laws, rules, court orders, licence conditions or lawful requests.
• Professional advisers: auditors, lawyers, accountants and other advisers where necessary for legitimate business or legal purposes.
• Corporate transaction parties: where needed in connection with a corporate restructuring, acquisition, merger, financing or sale of assets, subject to appropriate confidentiality measures.

We only share the minimum information necessary for the relevant purpose. Third parties are expected to process personal data securely and in accordance with applicable law or contractual obligations.

Data Storage & Security

Slots Of Vegas takes data security seriously and uses appropriate technical and organisational measures to help protect your information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include SSL technology, encryption, access controls, secure servers, monitoring tools and restricted internal access procedures.

We also take steps to reduce risk through staff training, account controls, password policies, verification procedures and periodic review of our systems and processes. While we implement robust safeguards, no online system can be guaranteed to be completely secure. You are responsible for keeping your login details confidential and for notifying us immediately if you suspect unauthorised access to your account.

Personal data will be stored only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, regulatory and reporting obligations. Retention periods may vary depending on the type of information and the requirements that apply to gaming, AML and tax records.

Your Rights

Depending on your location and the legal basis for processing, you may have certain rights in relation to your personal data under GDPR and other applicable laws. These rights may include the following:

• Access: the right to request confirmation of whether we process your personal data and to receive a copy of that data.
• Correction: the right to request that inaccurate or incomplete information be corrected.
• Erasure: the right to request deletion of your personal data in certain circumstances.
• Portability: the right to request that certain information be provided to you or transferred to another organisation in a structured, commonly used format where technically feasible.
• Restriction: the right to request that we limit the processing of your personal data in specific situations.
• Objection: the right to object to processing based on legitimate interests or to direct marketing.

You may also have the right to withdraw consent where processing is based on consent. Withdrawal will not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us using the details provided below. We may request information to verify your identity before responding to your request. In some cases, legal or regulatory obligations may prevent us from fully complying with a request, for example where retention is required for AML, security or dispute resolution purposes.

Cookies

Slots Of Vegas uses cookies and similar technologies to operate the website, improve your browsing experience and understand how our services are used. Cookies are small files stored on your device that help us recognise you, remember your preferences and support secure login and navigation.

We may use the following categories of cookies:

• Strictly necessary cookies: required for core site functions, including account access, security and session management.
• Performance cookies: used to collect information about how visitors use the website, helping us improve functionality and user experience.
• Functional cookies: used to remember preferences and settings.
• Analytics cookies: used to understand traffic patterns, measure performance and support service improvement.
• Security cookies: used to detect suspicious activity and help protect accounts.

You can usually manage cookies through your browser settings. If you disable certain cookies, some parts of the website may not function properly. Where required, we will request your consent before placing non-essential cookies on your device.

Third Party Sites

Our website may contain links to third-party websites, services or promotional pages that are not operated by Slots Of Vegas. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their content, privacy practices or data handling procedures.

We encourage you to review the privacy notices of any third-party websites you visit before providing personal information. The inclusion of a link does not imply endorsement or approval of the third party or its practices.

Contact

If you have any questions about this Privacy Policy, your personal data, or how Slots Of Vegas handles information, please contact us at:

Email: [email protected]

We will do our best to respond to your enquiry promptly and in accordance with applicable legal requirements.

This Privacy Policy may be updated from time to time to reflect legal, technical or operational changes. Any updates will be published on this page with the revised effective date where appropriate. We recommend checking this page regularly to stay informed about how we protect your information.